One of the more frustrating parts of grocery shopping is waiting in line, but when you are in a hurry and just have a few items to purchase the people who use the Express Lane when they shouldn’t can be infuriating. The idea is to get through the line as quickly as possible. Things that [...]
When is the last time you called a business and a Real Live Person answered?
Chances are, you reached a device that is called an “Automated Attendent” instead. The purpose of these devices is to enable callers to reach the person they want without the immediate assistance of a receptionist or operator. Unfortunately, due to intent, [...]
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